We’re inviting you to complete this survey because we’re interested in your experiences with the search bar on our site. We want to make it easier for you to find the information you need.

If you’d like to take part in a research session and receive a £50 gift voucher, please fill in your contact details at the end of this survey. Spaces are limited so not everyone will be selected for the interviews, although your survey responses will still contribute towards the research.

  • This survey will take approximately 10 minutes to complete.
  • Please only complete this survey if you’re aged 16 or over.
  • If you are an adviser or work/volunteer in a Local Citizens Advice office, please don’t complete this survey. There will be other opportunities to share your feedback on search in the near future.
We can't reply to you individually. If you need help with a problem, find out how you can get support from a Citizens Advice adviser.

Thank you for your time!
 
 8% of survey complete.
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