Screen Reader Mode Icon
  • Cymraeg
  • English

1. Introduction

We would like to ask about your understanding of your service users’ experience of elections and voting. This includes information on registering to vote, voting, and any changes to voting this year. Your responses will help us identify any barriers your service users may have faced and understand how voting processes can remain fair, accessible and supportive of voters with a wide range of needs.

How to complete the survey

The survey must be completed in one go. Answers will not be saved until you click ‘done’ on the final page. Many questions have a list of bullet points, which can be used as a guide to the type of things we'd like to hear about, rather than a specific list of questions.

Questions are optional in case you are unable to comment in some cases.

Please fill in the survey on behalf of your service users, using any feedback you have had from them and your own knowledge of their experiences.

Where possible, please use specific examples or evidence to illustrate this feedback and to help us better understand their experience.

You are also welcome to use this survey to prompt questions to ask your users directly if appropriate. As a trusted voice in the communities you support, you are best placed to decide how much you’d like to involve them directly in this process.

The survey finishes with a few questions on your experience of working with us. We would be grateful for your feedback.

Complete the survey

You can respond to the survey in any of the following ways:

Online – https://eu.research.net/r/DLTVFMJ

Email - complete the Word version and send to access@electoralcommission.org.uk

Post - complete the Word version and send to:

Research Team,
Electoral Commission,
3 Bunhill Row,
London
EC1Y 8YZ

BSL - British Sign Language (BSL) users can access this survey in BSL: https://eu.research.net/r/DLTXVYT

You can also use the Word version of the survey if you need to plan your answers, work with colleagues or service users before filling it in online.

The Word version can be found here: https://www.electoralcommission.org.uk/media/13183

More information on how we use data can be found in our privacy notice https://www.electoralcommission.org.uk/privacy-notice

T